TERMS & CONDITIONS


These terms regulates all users of www.memoparis.com. They will be valid for all your future transactions with MEMO and visits to www.memoparis.com. These conditions regulates sales of perfumes or other products by memoparis.com to private individuals. This website is destined exclusively to private individuals. The conditions of sales mentioned hereafter concern only www.memoparis.com and are not related to any other conditions as for as those which are applied in stores. MEMO Paris reserve the right to revise these terms and conditions. The date of the latest update is found at the end of the Terms and Conditions. Users are responsible for keeping themselves updated with such changes.



Disclaimer


We do not guarantee that all the items available at the memoparis.com online shop are in stock at the time of your order. In the case of incorrect stock balance affecting your order we will contact you by phone or by e-mail. MEMO cannot warrant that the content of memoparis.com is at all time free of inaccuracies or typographical errors. Neither can we guarantee that all information is up-to-date. MEMO may at any time change the content of the site and the items available in the product range. Though MEMO strive to always display the correct texts, images and pricing in the site and web shop, errors may occur. If you have been charged the wrong amount when shopping from the web shop, we will give you the option of placing a new order with the correct price or canceling your order. If we are unable to get in touch with you, your order will be automatically cancelled. Part of the services mediated through www.memoparis.com are performed and concerned for by outside organizations. In situations where MEMO Paris act as agent for such services, we cannot be held responsible for any errors resulting from their activities. MEMO Paris cannot be held responsible for any damage caused from using the site or not being able to use the site. MEMO Paris cannot guarantee a problem-free, uninterrupted and secure access to the web site.



Copyright Permission Notice

Copyright in the documents (including, without limitation, the trade marks of MEMO Paris, logos, graphics, text, photos, designs, logos, icons, images, data and software) provided in this web site are owned by or licensed to MEMO Paris and it’s affiliates. MEMO Paris may in the Terms and Conditions be referred to as ‘us’ or 'we'. You are authorized to use this material only for personal, non-commercial purposes. You may download, print and store copies of this material for your own personal, non-commercial use, provided this Copyright Permission Notice is included in all such copies. You may not charge anyone for use of the material and you may not publish, retransmit or otherwise distribute the material to others without prior written consent from MEMO Paris. You may not modify the material in any way, without the prior written permission from MEMO Paris. Except as expressly stated in this legal notice, no rights or licenses to the material, or any portion thereof, shall be granted or implied. For press inquiries, please contact us at press@memofragrances.com.

Company Information
MEMO Paris
24 rue Cambon
FR - 75001 PARIS
FRANCE

+33.1.44.54.91.72
info@memofragrances.com

Trade Marks

Our trade marks include (amongst others) the MEMO name and logo. These trade marks may be used or registered in more than one country and your use of this web site does not grant you any rights to use our trade marks.

Privacy Policy

All personal information saved at www.memoparis.com will be handled with most care. The information that we store will not be sold or used for any purposes other than making sure you get the best service possible. It will solely be used for informing you about special offers and other marketing activities related to the different units of MEMO Paris. Your personal data may be disclosed to third parties only when it is necessary to fulfill the purposes described above. When registering to our web shop, you can choose not to receive information from MEMO Paris. If you wish to end your subscription to information from MEMO Paris, send an email to info@memofragrances.com stating your email address and a short description of the matter. You have the right to at any time know what information is kept about you in our systems. This information can be requested by sending an email to info@memofragrances.com. If the information is incomplete or incorrect, you have the right to have the information corrected or deleted. All customers paying by card are subject to validation checks. MEMO Paris make the reservation to delay any order if we suspect a further security control is needed.



Security


MEMO Paris use Secure Socket Layers (SSL), the industry standard in transferring information to process your orders. www.memoparis.comuses the Thawte SSL Certificates to offer secure communications by encrypting all data to and from the site. When placing an order, you can immediately check the security validity by clicking the Thawte icon at checkout.



Cookies


www.memoparis.com uses cookies in order to improve your experience of the site. The cookie identifies your computer and allows the site to remember your personal settings. Cookies are also used for statistical purposes. You can set your browser to notify you when a cookie is to be activated. This enables you to reject usage of this cookie or to tell your browser to erase the cookie at the end of your visit. The web shop cannot be used if you disallow cookies.



Links


www.memoparis.com may contain links to other websites beyond our control. We cannot be held responsible for content or privacy policies of such sites.



Payment and Prices



We accept payments by Visa, Eurocard, MasterCard and American Express aswell as Paypal. The full amount will be charged on the date of the purchase (i.e. when you confirm your purchase). All prices are including French VAT any shipping fees will be added while proceeding with your order confirmation based on the delivery address. Memo reserves the right to modify the prices of products at any time prior notice.

Delivery and Returns



During 14 days following the delivery of your order, you may request the exchange or refund of items, which you must return to us in unused condition accompanied by the original invoice. Returns will only be accepted if labels and original packaging are fully intact. MEMO Paris Online Store cannot accept returns where labels have been removed. You are responsible for the shipping of returned items back to MEMO Paris Online Store. Items lost in transportation will not be compensated for. Shipping charges on returned merchandise are at the customer's expense. However, MEMO Paris Online Store will not charge additional shipping on exchanges. Refunds for returned merchandise will be made within two weeks of the return of the product, to the original purchaser’s credit card. Note that additional duties and/or taxes will not be refunded. Neither will shipping costs. For countries within the EU, VAT will be included in the refund. All exchanges are subject to availability. Faulty items will be exchanged to the same type of product, subject to availability. Refunds for faulty items can be made within the 14-day period following delivery. Exchanges and returns can only be made as described in MEMO Paris Online Store's instructions, which can be found under How to Shop on the MEMO Paris Online Store website. Items cannot be exchanged or refunded at our stores.



Violation of rules


MEMO Paris reserves the right to seek all remedies available at law and in equity for violations of these Terms and Conditions, including the right to block access to the site. Individuals violating the restriction of password protected areas of the site may be subject to prosecution.



Force Majeure



In case of Force Majeure, MEMO Paris’ obligations are procrastinated. The contract between you and MEMO Paris can in such cases be partially or fully terminated by yourself or by MEMO Paris. A Force Majeure is at the event of war, civil war, revolution, riot, governmental measures, strike, lockout, blockage, failure of electricity, telephone or internet service, natural disasters or similar events. MEMO Paris will under such circumstances do all we can to solve the matter for our customers as soon and entirely as possible.



Governing Law


These terms of use are construed in accordance with French law and you agree that the French courts will have exclusive jurisdiction for any dispute under this agreement. The laws of you country may be different from the laws in France and there may be additional legal requirements for you to use this website. You must comply with all applicable local and international laws and regulations regarding your use of our website.